Skip to content
MO TeamConstruction

Commercial

Shopfitters in London: retail units fitted out overnight

Most of our retail work happens between the centre closing and the centre opening. Hoarding up, strip-out, structure, services, joinery and signage, delivered to a date the landlord and the brand both hold you to.

  • Fixed-price contract
  • Principal contractor, CDM 2015
  • In-house crew
  • Design and build

Updated September 2026

Shopfitters in London strip out and rebuild retail units to a brand's approved design: partitions, ceilings, floors, lighting and power, joinery, display systems, shopfront glazing and signage. MO Team delivers retail fit-out with its own crew, usually overnight inside trading shopping centres, so the store opens on the agreed day.

How shopfitting inside a trading centre works

Retail fit-out is a programme problem more than a construction one. The unit has a handover date from the landlord and an opening date from the brand, and between them sits a fixed number of working nights. Everything else follows from that: how the hoarding goes up, when deliveries can reach the goods lift, which trades can share the unit at the same time, and what has to be finished before the shutters go up each morning. We have delivered this for brands including Pop Mart, HEYTEA, Vibean and Herono, and worked on Sexy Fish, so the pattern is familiar rather than theoretical.

Our sequence starts before site. We take the brand's approved design package and the landlord's fit-out guide, produce a survey and a set of construction drawings that reconcile the two, then submit for landlord approval and get the permits in place. On site, the crew works to the centre's out-of-hours regime: a permit to work each night, hot works permits where they apply, agreed noise limits while residential neighbours or a hotel sit above, deliveries through a booked dock slot, and the working area cleaned and made safe before the centre opens. In London that also means low emission and low traffic restrictions on when vehicles can reach the loading bay, and boroughs that limit night-time noise on the street outside even when the landlord permits work inside.

One crew is the reason overnight programmes hold. A subcontracted job loses two of its six hours to mobilisation and demobilisation every night, and loses a whole night whenever a trade does not turn up. Our carpenters, electricians and finishers arrive together, work the full window, and hand over to the same site manager each morning, who reports where the programme actually stands rather than where it was planned to be.

What a retail fit-out includes

Scope is set by the brand package and the landlord's demise, but a shopfitting contract with us usually covers all of the following.

  • Survey against the brand package

    Measured survey of the unit reconciled against the approved design pack, with a written list of every deviation found.

  • Landlord approval and permits

    Construction drawings for approval, contractor documentation, method statements, and the permits the centre requires each night.

  • Hoarding, strip-out and protection

    Branded hoarding, dust and floor protection to the mall, strip-out of the previous tenant's fit-out, and licensed waste removal.

  • Partitions, ceilings and floors

    Stud and shopfront return walls, suspended and MF ceilings, screeds and floor finishes to the brand specification.

  • Mechanical and electrical services

    Power, lighting, data, fire alarm interface, air conditioning connection and the testing and certification each requires.

  • Shopfitting joinery and display

    Counters, cash desks, back-of-house, fitting rooms, wall bays and display systems installed to the brand's tolerances.

  • Shopfront glazing and signage

    Shopfront, entrance doors, security shutters, fascia and illuminated signage, with advertisement consent where it is needed.

  • Snagging, handover and opening

    A joint snag with the brand's project manager, commissioning, certificates, and the unit cleaned for merchandising.

What is in the price

We handle

  • Survey, construction drawings and landlord approval submissions
  • Principal contractor duties, permits to work and method statements
  • Hoarding, mall protection and out-of-hours access management
  • Strip-out and licensed waste removal to the centre's regime
  • Partitions, ceilings, floors, decoration and joinery installation
  • Electrical, lighting and data installation with certification
  • Shopfront glazing, doors, shutters and signage installation
  • Snagging, commissioning and the handover pack

You provide

  • The approved brand design package and specification
  • The landlord's fit-out guide, demise drawings and agreement for lease conditions
  • Free access to the unit from the agreed handover date
  • Brand-supplied fixtures, display units and equipment, delivered to the programme
  • A single decision-maker available during the fit-out window

Not included

  • Landlord approval, surveyor and connection fees
  • Local authority advertisement consent and planning fees
  • Brand-supplied furniture, fixtures, equipment and stock
  • Tills, EPOS, security tagging and IT commissioning
  • Landlord base-build defects found on handover of the demise
  • Extended trading-hours charges levied by the centre

How it runs

  1. 01

    Survey and reconciliation

    We survey the unit as handed over and compare it against the brand package and the landlord's demise drawings. Deviations are listed in writing before pricing, because a unit that is not what the drawing says is the most common cause of a missed opening date.

    You receive
    A survey report listing every deviation from the design pack
  2. 02

    Drawings, approvals and permits

    Construction drawings issued for landlord approval, contractor documentation and method statements submitted to the centre, and advertisement consent applied for where the signage needs it.

    You receive
    Approved construction drawings and issued permits
  3. 03

    Fixed price and night programme

    A fixed price against the approved drawings, and a programme counted in working nights rather than weeks, showing what is complete at each morning's shutter-up.

    You receive
    A fixed-price contract and a night-by-night programme
  4. 04

    Overnight delivery

    Hoarding, strip-out, then the build in the agreed sequence within the centre's access window. The unit is left safe, clean and screened before opening every morning, and the day report says what actually moved.

    You receive
    Daily progress reports and photographs against the night programme
  5. 05

    Snag, commission, hand over

    Joint snagging walk with the brand's project manager, services commissioned and certified, hoarding removed, and the unit handed over clean for merchandising.

    You receive
    Certificates, warranties, as-built information and a closed snagging list

What governs a retail fit-out

  • CDM 2015 in an occupied centre

    Working in a building the public uses makes the interface between site and shopper the main risk. We act as principal contractor, issue a construction phase plan, and work to the centre's permit regime, which sits on top of our own controls rather than replacing them.

    HSE: CDM 2015 ↗
  • Approved Document B: fire safety

    A retail fit-out has to maintain the centre's fire strategy: compartmentation at the demise, sprinkler and detection coverage adjusted to the new ceiling layout, protected escape widths, and the alarm interface tested before opening.

    Approved Document B ↗
  • Approved Document M: access

    Entrance thresholds, door opening forces, counter heights and circulation widths are all controlled. In a mall unit these are usually also written into the landlord's fit-out guide, and both have to be satisfied.

    Approved Document M ↗
  • Signage and advertisement consent

    Fascia and projecting signs generally need advertisement consent from the borough, and illuminated signage almost always does. In a conservation area or on a listed building the position is tighter, and listed building consent may be required as well.

    Outdoor advertisements and signs ↗
  • Asbestos in existing units

    Units fitted out before 2000 can contain asbestos in ceiling tiles, boards and floor coverings. The landlord's asbestos register is checked and a refurbishment survey obtained before any strip-out begins.

    HSE: managing asbestos ↗

Common questions

Straight answers.

Not answered here?

Tell us what you are planning. We read every enquiry ourselves and reply within one working day.

Ask us directly

It converts an empty or previously occupied retail unit into a trading store. That means strip-out, partitions, ceilings, floors, electrical and data installation, lighting, joinery for counters and display, fitting rooms and back of house, then shopfront glazing and signage. A shopfitter also manages the landlord approvals, the permits and the programme, which is most of the work on a unit inside a trading centre.

Have a unit and an opening date?

Send the demise drawings and the brand package. We will tell you whether the date is achievable and what it takes to hold it.