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Commercial

Shopfitters in London: retail units fitted out to a brand package

Inside a trading centre the work usually happens between the centre closing and opening. Hoarding up, strip-out, structure, services, joinery and signage, delivered to a date the landlord and the brand both hold you to, by the crew that fitted out Pop Mart, HEYTEA, Vibean and Herono.

  • In-house crew

Updated October 2026

Shopfitters in London strip out and rebuild retail units to a brand's approved design: partitions, ceilings, floors, lighting and power, joinery, display systems, shopfront glazing and signage. MO Team delivers retail fit-out under one site manager, often inside trading centres, and has fitted out stores for Pop Mart, HEYTEA, Vibean and Herono.

How shopfitting inside a trading centre works

Retail fit-out is a programme problem more than a construction one. The unit has a handover date from the landlord and an opening date from the brand, and between them sits a fixed number of working shifts, nights where the centre only allows work out of hours. Everything else follows from that: how the hoarding goes up, when deliveries can reach the goods lift, which trades can share the unit at the same time, and what has to be finished before the unit is handed back at the end of each shift. We have delivered this for Pop Mart at the Trafford Centre, Pop Mart in Manchester city centre and Pop Mart in Oxford, for the HEYTEA tea shop on Parker Street in Liverpool, for Vibean Coffee in Manchester and for the Herono unit on Brick Lane in London, and we carried out service works at Sexy Fish in Mayfair. The pattern is familiar rather than theoretical.

Our sequence starts before site. We take the brand's approved design package and the landlord's fit-out guide, survey the unit and list where the two do not reconcile, then submit the agreed drawings for landlord approval and get the permits in place. On site, the crew works to the centre's access regime, out of hours where the centre requires it: a permit to work each shift, hot works permits where they apply, agreed noise limits while residential neighbours or a hotel sit above, deliveries through a booked dock slot, and the working area cleaned and made safe before the centre opens. In London that also means low emission and low traffic restrictions on when vehicles can reach the loading bay, and boroughs that limit night-time noise on the street outside even when the landlord permits work inside. Where the unit is on a high street rather than in a centre, the fit-out contractors in London page covers the landlord approval and licence to alter side in more detail.

One programme owner is the reason out-of-hours programmes hold. The crew arrives together, works the full window, and hands over to the same site manager at the end of each shift, who reports where the programme actually stands rather than where it was planned to be. Shops by night, homes by day is how the company describes itself: the same crew that builds a store to a landlord's programme builds loft conversions and extensions for London homeowners, which is why it is used to leaving a site clean, safe and presentable at the end of every shift. The sectors page compares what a shop needs with what a café or a clinic needs.

What a retail fit-out includes

Scope is set by the brand package and the landlord's demise, but a shopfitting contract with us usually covers all of the following.

  • Survey against the brand package

    Measured survey of the unit reconciled against the approved design pack, with a written list of every deviation found.

  • Landlord approval and permits

    The agreed drawings submitted for approval, contractor documentation, method statements, and the permits the centre requires for each shift.

  • Hoarding, strip-out and protection

    Branded hoarding, dust and floor protection to the mall, strip-out of the previous tenant's fit-out, and waste removal.

  • Partitions, ceilings and floors

    Stud and shopfront return walls, suspended and MF ceilings, screeds and floor finishes to the brand specification.

  • Mechanical and electrical services

    Power, lighting, data, fire alarm interface, air conditioning connection and the testing and certification each requires.

  • Shopfitting joinery and display

    Counters, cash desks, back-of-house, fitting rooms, wall bays and display systems installed to the brand's tolerances.

  • Shopfront glazing and signage

    Shopfront, entrance doors, security shutters, fascia and illuminated signage, with advertisement consent where it is needed.

  • Snagging, handover and opening

    A joint snag with the brand's project manager, commissioning, certificates, and the unit cleaned for merchandising.

What is in the price

We handle

  • Survey and landlord approval submissions
  • Method statements, risk assessments and permits to work
  • Hoarding, mall protection and access management, out of hours where the centre requires it
  • Strip-out, with waste removed to the centre's regime
  • Partitions, ceilings, floors, decoration and joinery installation
  • Electrical, lighting and data installation with certification
  • Shopfront glazing, doors, shutters and signage installation
  • Snagging, commissioning and the handover pack

You provide

  • The approved brand design package and specification
  • The landlord's fit-out guide, demise drawings and agreement for lease conditions
  • Free access to the unit from the agreed handover date
  • Brand-supplied fixtures, display units and equipment, delivered to the programme
  • A single decision-maker available during the fit-out window

Not included

  • Landlord approval, surveyor and connection fees
  • Local authority advertisement consent and planning fees
  • Brand-supplied furniture, fixtures, equipment and stock
  • Tills, EPOS, security tagging and IT commissioning
  • Landlord base-build defects found on handover of the demise
  • Extended trading-hours charges levied by the centre

How it runs

  1. 01

    Survey and reconciliation

    We survey the unit as handed over and compare it against the brand package and the landlord's demise drawings. Deviations are listed in writing before pricing, because a unit that is not what the drawing says is the most common cause of a missed opening date.

    You receive
    A survey report listing every deviation from the design pack
  2. 02

    Drawings, approvals and permits

    The agreed drawings submitted for landlord approval, contractor documentation and method statements submitted to the centre, and advertisement consent applied for where the signage needs it.

    You receive
    Landlord approval and issued permits
  3. 03

    Written quotation and night programme

    A written quotation against the approved drawings, with provisional sums stated separately, and a programme counted in working shifts rather than weeks, showing what is complete at the end of each one.

    You receive
    A written quotation and a shift-by-shift programme
  4. 04

    Delivery inside the access window

    Hoarding, strip-out, then the build in the agreed sequence within the centre's access window, out of hours where the centre requires it. The unit is left safe, clean and screened at the end of every shift, and the report says what actually moved.

    You receive
    Progress reports and photographs against the shift programme
  5. 05

    Snag, commission, hand over

    Joint snagging walk with the brand's project manager, services commissioned and certified, hoarding removed, and the unit handed over clean for merchandising.

    You receive
    Certificates, manufacturer warranties, as-built information and a closed snagging list

What governs a retail fit-out

  • CDM 2015 in an occupied centre

    Working in a building the public uses makes the interface between site and shopper the main risk. CDM 2015 requires a principal designer and a principal contractor to be appointed in writing and a construction phase plan before work starts, and the centre's permit regime sits on top of that rather than replacing it. Ask any shopfitter you shortlist who holds those roles on your unit.

    HSE: CDM 2015 ↗
  • Approved Document B: fire safety

    A retail fit-out has to maintain the centre's fire strategy: compartmentation at the demise, sprinkler and detection coverage adjusted to the new ceiling layout, protected escape widths, and the alarm interface tested before opening.

    Approved Document B ↗
  • Approved Document M: access

    Entrance thresholds, door opening forces, counter heights and circulation widths are all controlled. In a mall unit these are usually also written into the landlord's fit-out guide, and both have to be satisfied.

    Approved Document M ↗
  • Signage and advertisement consent

    Most fascia and projecting signs on business premises have deemed consent within size, height and illumination limits; outside them, and often in conservation areas or on listed buildings, you apply to the borough for express consent, and listed building consent may be required as well (gov.uk, Outdoor advertisements and signs, checked September 2026). We check the borough's position before fitting.

    Outdoor advertisements and signs ↗
  • Asbestos in existing units

    Units fitted out before 2000 can contain asbestos in ceiling tiles, boards and floor coverings. The landlord's asbestos register is checked and a refurbishment survey obtained before any strip-out begins.

    HSE: managing asbestos ↗

Work of this kind

Common questions

Straight answers.

Not answered here?

Tell us what you are planning. We read every enquiry ourselves.

Ask us directly07424 445105

Shopfitters turn an empty or previously occupied retail unit into a trading store. In practice that means strip-out, partitions, ceilings, floors, electrical and data installation, lighting, joinery for counters, display and fitting rooms, back of house, then shopfront glazing and signage. A shopfitter also manages the landlord approvals, the permits and the programme, which is most of the work on a unit inside a trading centre, and hands over a certified, clean unit ready for merchandising.

Have a unit and an opening date?

Send the demise drawings and the brand package. We will tell you whether the date is achievable and what it takes to hold it.

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